Effectiveness Reviews

Marking a corrective action complete is not the end of the story. An effectiveness review checks back after the fact to confirm the fix held and the problem has not returned.

• Schedule a review for a completed corrective action.
• Record whether the fix is still working in practice.
• Reopen or escalate if the issue has resurfaced.

Opening a review prepares a short list of questions written for that particular action. They come from whatever the action was raised for: the causal factor when it came out of an investigation, or the deficiency on the form when a workflow rule raised it from an inspection. The questions are saved with the review, so you and an auditor see the same ones later.