TruStar Safety

Knowledge Base

Compliance

View documents offline

Save PDFs, images, and documents to your device so crews can open them with no connection.

3 min read·For:OwnerAdministratorManagerSupervisorWorkerViewer
Open Available offline

You can save documents to a phone or tablet so they open without a connection. This is built for crews working on remote sites where signal is poor or absent.

Make a document available offline

  1. 1
    Open Documents and find the file

    Offline saving works for PDFs, images, and documents written in the app.

  2. 2
    Tap the cloud icon

    On the file row, tap the cloud download icon. The app saves a copy to your device and the icon turns into a checkmark. Do this while you still have a connection.

  3. 3
    Open it any time

    Saved files open even with no signal. Tap the icon again to remove the offline copy.

The Available offline view

  • Open Available offline from the top of the Documents page, or from the offline screen, to see everything saved to this device.
  • It shows how much storage your offline files use, and warns you when the device is running low.
  • Remove a file to free space, or tap Update available to refresh a file that has a newer version in the library.
Saved on this device only

Offline files are stored on the device where you saved them, not on your account, so save them on each device a worker uses. Sections you have already opened while connected also stay available offline; documents are the one thing you choose to save per device.

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