Ladder Safety

Learn why ladder falls happen, how to choose the right ladder, inspect it before use, set up an extension ladder and a stepladder, climb and work safely, and handle special situations like power lines, wind, truck decks and fixed ladders, in about 45 minutes.

45 min
Online, on a phone or a computer
Professionally narrated
Certificate, valid 36 months

Ladder Safety is for everyone who uses a portable ladder at work, on construction sites, in shops and warehouses, on leases and at plants across Canada. It covers why most ladder falls happen from a few steps up, how to choose the right ladder for the job (type, length, CSA grade and load rating, and materials, with fibreglass near electricity), how to inspect a ladder before every use and take a damaged one out of service, how to set up an extension or straight ladder (the 4 to 1 angle, a metre above the landing, secured top and bottom) and a stepladder (fully open, spreaders locked, never on the top rungs), and how to climb and work safely: three points of contact, your belt buckle between the rails, one person at a time, and tools on your belt or a rope. It finishes with power lines, wind and ice, truck decks, fixed ladders, and when a ladder job calls for fall protection. You sort what went wrong in real ladder incidents, match the right ladder to each job, find the defects on damaged ladders, set up a ladder to get onto a roof, find the wrong ways stepladders are used around a house, decide what is safe and what is not, and work through a valve job on a lease. You check your understanding after each module and finish with a 25-question exam. Pass with 80% and your certificate is issued right away, valid for 36 months. Every screen is narrated, with captions and a full transcript. The course comes with a one-page ladder inspection checklist to use before each climb. This course is general awareness training about portable ladders. It does not replace your employer's procedures, the ladder maker's instructions, or fall protection training where your work calls for it.

What you get

The course, to take at your own pace. Your place is saved, so you can stop and come back.
A TruStar Safety Academy certificate on your training record when you finish.
A free TruStar Connect account to keep it in. If your employer uses TruStar Connect, join them and your certificate goes with you.

Included with this course

Ladder inspection checklistOne page to check a ladder before each use, each item marked pass or fail.

Yours when you buy the course: download it from the course's menu or its pass screen.

See inside

What you are paying for

Real screens from the course, the way you will see them on a computer or a phone.

Professionally narratedEvery screen is read aloud in a clear, professional voice, with timed captions and a full transcript.
Looks great on any devicePhone, tablet or computer. Your place is saved, so you can start on one and finish on another.
Hands-on, not slidesSort what went wrong in real ladder incidents, match each job to the right ladder, find the defects on damaged ladders, set up a ladder to get onto a shop roof choice by choice, find five wrong ways stepladders are used around a house under construction, decide what is safe and what is not, and make the calls on a valve job at a lease, with a check at the end of each module.

The Ladder Safety course on a laptop, showing six workers on stepladders in a house under construction, with one wrong use found, a folded stepladder leaned against a wall, and on a phone, a worker on a stepladder working on a ceiling tile in front of them. — Find five wrong ways stepladders are used around a house under construction.

The Ladder Safety course on a laptop, showing jobs to match to the right ladder, with the first matched to a stepladder, and on a phone, a diagram of the 4 to 1 rule for an extension ladder. — Match each job to the right ladder, and see the 4 to 1 rule drawn out.

The Ladder Safety course on a laptop, showing a shop building with an extension ladder on the ground, to set up choice by choice to get onto the roof, and on a phone, a worker on a ladder with their belt buckle between the rails. — Set up a ladder to get onto a shop roof, choice by choice.

Your certificate

A certificate you can print, carry and check

Pass the exam and the certificate is yours at once, as a PDF to print or email, and on your training record in TruStar Connect.

Sample Ladder Safety certificate for a learner named Jordan Tremblay — Full certificateLetter size with your name, the course, the date you passed and when it expires. Ready to print or send to an employer.

Front and back of a sample Ladder Safety wallet card, with the QR code on the back — Wallet cardPage two of the same PDF. Print it at full size, cut along the marks, fold and laminate it. Its QR code opens your One Card.

A TruStar One Card on a phone, listing a worker's certificates and a QR code — TruStar One CardEvery certificate you hold on one card in your phone, with a QR code a supervisor can scan to see what is current today. Included with every course, even without an employer on TruStar Connect.

Sample shown. Yours carries your own name, dates and certificate number.

No surprises

A fresh exam drawn from a bank of 60 questions every attempt, 80% to pass, and the answers you missed shown once it is marked.
Valid for 36 months, with the expiry date on the certificate, the wallet card and your One Card.
Anyone can check a certificate at connect.trustarsafety.com/verify with its number and the holder's last name.
Captions, a full transcript and keyboard controls on every screen, built to WCAG 2.2 AA.

Check a certificate